TERMS & CONDITIONS

Last updated: April 2026

Welcome to Luxolott. By accessing and using the website luxolott.shop, you agree to these Terms and Conditions.

Company Information Name: Luxolott | Website: luxolott.shop | Email: support@luxolott.shop

Products and Pricing

All products displayed on the website are subject to availability. We strive to keep descriptions, images, and prices accurate and up to date, but errors may occur. We reserve the right to correct any pricing errors before order confirmation. Prices shown include VAT (Value Added Tax) where applicable. Shipping costs are calculated and displayed before checkout.

Ordering Process

By placing an order, you confirm that you are at least 18 years of age or have authorization from a legal guardian, that the information provided is true and complete, and that you are authorized to use the selected payment method. The order confirmation email constitutes acceptance of the sales contract between you and Luxolott.

Payments

We accept the payment methods indicated at checkout. All transactions are securely processed by our payment provider. We do not have access to your full card details.

Deliveries

Delivery times are estimates and may vary depending on the destination and product availability. We are not responsible for delays caused by carriers, customs, or events beyond our control.

Right of Withdrawal

In accordance with Directive 2011/83/EU, you have the right to cancel your purchase within 14 calendar days of receiving the product. Please refer to our Refund & Return Policy for full details.

Intellectual Property

All content on the website — including text, images, logos, design, and code — is the property of Luxolott or its licensors. Reproduction, distribution, or commercial use without prior written authorization is prohibited.

Limitation of Liability

Luxolott shall not be liable for indirect, incidental, or consequential damages arising from the use of the website or products, temporary unavailability of the website due to maintenance or technical issues, or misuse of purchased products. Nothing in these terms limits your rights as a consumer under European Union law.

Governing Law and Dispute Resolution

These terms are governed by European Union legislation and the laws of the consumer's country of residence. In the event of a dispute, the consumer may use the European Online Dispute Resolution (ODR) platform: https://ec.europa.eu/consumers/odr